
Proactive Website Support That Never Sleeps
Your members expect a fast, functional website. We make sure you deliver—every day.
Brightfind’s Website Assurance service is an all-inclusive, fixed-fee solution for ongoing website care. From performance monitoring to unlimited cosmetic updates, we take a proactive approach to keeping your site secure, optimized, and member-ready.
Everything You Need to Keep Your Website Running Smoothly
Website Assurance is like a digital pit crew for your association’s site. You can submit unlimited requests—but only for what’s on the menu. That means cosmetic fixes, performance issues, updates, and monitoring are all covered, while larger design or feature overhauls are treated as separate projects.
Included in Your Monthly Service:
- 🔧 Unlimited Cosmetic Updates – Styling changes, content tweaks, navigation updates, and minor UI improvements
- 🔎 Broken Link Checks & Fixes – Regular scans to catch broken links and redirect errors
- 🚨 Performance Monitoring – Speed audits, uptime tracking, and alerting for site issues
- 🔐 Security Updates – Patching vulnerabilities and CMS/plugin updates
- 📄 Monthly Activity Reports – What we fixed, what we found, and what’s coming next
We Have Deep Experience Across Platforms
Our team's profound understanding of diverse CMS platforms empowers us to guide organizations through the complex landscape of content management systems. From comprehensive consultation to efficient implementation, we deliver end-to-end solutions that align perfectly with your association's visions, streamlining operations and unlocking your full digital potential.
Designed Specifically for Member-Driven Organizations
We don’t do generic. Our team has deep experience with association websites, platforms like WordPress, Sitefinity, Optimizely, HigherLogic Thrive, and HubSpot CMS, and the needs of membership-based digital experiences. We know what matters: fast page loads, working forms, clear content, and an accessible experience for every member.
Key Capabilities:
- CMS platform fluency (WordPress, Sitefinity, Optimizely, Thrive, HubSpot CMS)
- Member-portal compatibility & troubleshooting
- Collaboration with your existing AMS or IT team

We Catch Issues Before Your Members Do
Most website support models wait until something breaks. We don’t. We’re constantly scanning, testing, checking, and improving your website in the background so you don’t have to think about it. You’ll get regular updates, but no need to manage us—we’re already on it.
Want a deeper dive? Ask us about our Quarterly Website Health Check—an add-on that includes a strategic review with insights, trends, and forward-looking recommendations.

Simple Setup. Seamless Support.
We make it easy to get started, and even easier to stay supported. Here’s what to expect:
- Kickoff & Onboarding – We meet your team, assess your website, and set up your support portal
- Platform Setup & Monitoring – We configure monitoring tools and begin active tracking
- Submit Requests Anytime – Use our streamlined intake form to request cosmetic fixes or updates
- Monthly Reports + Check-Ins – Stay informed with digestible updates, and raise flags when needed
